First, try these troubleshooting steps:
- Check your spam/junk folder
- Verify the correct email address is listed in PartySlate Pro > Edit My Profile > Company Details > Contact Information
- Add noreply@partyslate.com to your safe sender list
- Log into PartySlate Pro. Go to Profile Manager > Company Details > Contact Information, and under Email address, click the “send a test email” link
If inquiries appear in your PartySlate account but not in your email, this is an email delivery issue. Contact your IT team or email provider.
If inquiries aren't appearing anywhere, contact support@partyslate.com immediately.
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