Help Center
How can we help? 👋
Photo Hub
General
What is Photo Hub?
What are albums in Photo Hub?
What are Photo Boards?
What is "Shared with Me"?
Where can I use the AI-powered photo search?
How does AI search work?
Is Photo Hub mobile-friendly?
Can I access Photo Hub during client meetings?
Can my team access Photo Hub?
Can PartySlate use photos from my Photo Hub for marketing & promotional materials?
All Photos & Albums
How do I add new Photos?
What file formats are supported?
How do I create an Album?
Can a photo live in multiple albums?
How do I add a photo to multiple albums without re-uploading?
What are partner tags and how do I use them?
Can I add my own custom tags to albums?
Can I add my own tags to photos?
What filters are available in Photo Hub?
How do I bulk delete photos?
How do I bulk delete photos from a specific album?
Can I delete photos directly from an album?
Why can’t I bulk delete directly inside an album?
Photo Boards
How do I create a Photo Board?
How do I view my Photo Boards?
How do I manage my existing Photo Boards?
Are Photo Boards public?
Can I reuse a Photo Board?
Can clients download photos from the Photo Board link I send them?
Canva Integration
How does the Canva integration work?
How do I set up the Canva integration?
Can I search my photos inside Canva?
Can I access the photos on my PartySlate Profile through Canva app?
Previously Private Photo Library
Where is my Private Photo Library?
How is Photo Hub different than Private Photo Library?
Where is Search & Share?
Troubleshooting
My photos aren't showing up in "All Photos" after creating an album. Why?
I shared an album but the recipient doesn't see it in their "Shared with Me" section. What should I do?
The search field seems hidden. Where is it?
What happens to my photos if I cancel Photo Hub?
Storing & Managing Photos
How do I copy photos from Photo Hub to my public profile?
How do I copy photos from my public profile to Photo Hub?
How many photos can I store?
If I delete a photo in Photo Hub, does it delete from my public profile?
If I delete a photo in Photo Hub that's in a Photo Board, what happens?
Can I upload videos to Photo Hub?
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